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Victim Services and Solutions | ICF

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Victim Services and Solutions | ICF Skip to main content Back Industries Powerful solutions that drive innovation and deliver results. Our Expertise Utilities Disaster management Transportation Aviation Federal health Energy Environmental services and infrastructure Climate resilience Community and economic development U.S. federal State and local government UK government European government Client stories See how we help fast-changing industries succeed. Back Capabilities Applying technology and expertise to deliver bold, lasting impact. Technology Digital modernization Artificial intelligence Data and analytics Experience and design Cloud Cybersecurity Partner ecosystem Solutions Program implementation Strategy and innovation Workforce and change management Policy and regulatory Grants management Strategic communications ICF Fathom Explore our suite of AI solutions and services Strategic agency for engagement and transformation. Back Insights Stay ahead with research, insights, and success stories developed by industry experts. Trending topics Using AI against fraud, waste, and abuse AI innovation Grid modernization Workforce development Extreme weather resilience Latest thinking Articles Client stories News Reports Webinars Smart charts Top federal AI trends New findings for 2025 The impact of rapid demand growth Key recommendations for utilities Back About A leading global company turning data into insights and innovation into impact. About ICF News Leadership History Corporate Citizenship Ethics and compliance Data privacy Contracts Locations Europe and U.K. Learn about our work with governments, businesses, and organizations in Europe and the U.K. Need help or want to learn more?  Contact us Careers Investors Popular Searches Federal IT modernization Artificial intelligence Disaster mitigation Energy efficiency Federal health Featured Learn more Federal IT modernization services SOCIAL PROGRAMS Victim services and solutions Developing and implementing programs, training, and resources to support crime victims, survivors, and those who serve them.

Victim services How we help (1 of 4) Talk to an expert How we help Sectors Client stories Featured experts Talk to an expert Back to top Talk to an expert Tap into a variety of subject matter experts We develop the professional skills of the service providers who support vulnerable, exploited, and victimized populations through training, effective management, and leadership institutes. Our training and technical assistance (TTA) is data-informed, supported by evaluation, and adapted based on feedback from those using the materials developed in the field. It’s one of the ways we evolve and grow to serve our clients’ needs. We also perform collaborative needs assessments, draw from focus groups and learning circles, and rely upon subject matter expertise. Our experts bring on-the-ground experience and responses to victims of mass violence, human trafficking, hate crimes, financial management, tribal victim assistance, sexual assault, domestic violence, human trafficking, compassion fatigue/vicarious trauma, community-based violence, serving survivors of homicide, and supporting victims with disabilities.

TTA catered to those who support victims of crime and mass violence We offer TTA for federal and state programs, disaster response, communities, victim assistance organizations, service providers, health care and behavioral health providers and allied professionals who support populations vulnerable to exploitation and victimization. Our work is grounded in emerging research and emphasizes skills-building and resiliency. Our staff use their professional and lived experiences to support the field via cutting-edge capacity building and TTA resources and tools. Financial management training is also offered as federal and state grantees administer critical victim services and enhance the public health response to human trafficking.

We frame our approach to support with humility and respect through a survivor’s lens Our field is constantly evolving. We meet communities and professionals where they are—pre-crisis, during, and well after, continuing into multi-generational impacts. Our approach is flexible in the face of unpredictable events, different needs, advancing technologies, and enhanced service delivery. We rely on our ability to adapt and pivot to meet the moment and those we serve, whether it’s operating in a new environment, moving to an all-virtual meeting format, or ensuring all learning materials are person-centered results-driven, reflects the spectrum of exploitation, and accessible. We approach our responsibilities with cultural humility, avoid re-traumatizing victims, and ensure we frame our technical assistance from a survivor’s point of view.

Our services Culturally relevant training and technical assistance Trauma-informed training Capacity building Learning and development Community transformation Focus groups Trauma-informed training Organizational change management Research Individual coaching Strategic planning Leadership development Program sustainability Program evaluation Needs screening and assessment

Our work

Client story Preventing youth hate crimes and identity-based bullying Icons / Go / Circle Dark Created with Sketch. Client story Conducting global labor and migration research during COVID-19 Icons / Go / Circle Dark Created with Sketch. Client story Training and technical assistance around human trafficking Icons / Go / Circle Dark Created with Sketch. Featured experts Lenna Reid Vice President, Justice Research and Victim Services Samantha Lowry Senior Director of Research and Evaluation, Justice Research and Victim Services Related industries, services, and solutions

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